Safety and Accessibility

Play Granada prides itself on maintaining high standards of safety and accessibility for all its tours.

For each tour, the company has established robust safety measures and precautions. If you're participating in a bike or Segway tour, you'll receive proper training before setting off to ensure you're comfortable with the equipment. Plus, they provide all necessary protection equipment to ensure your safety during the tour. Beyond the gear, the company is committed to maintaining all necessary hygiene standards, aligning with the latest guidelines and recommendations.

In terms of accessibility, Play Granada acknowledges that most of its tours may not be suitable for people with severe disabilities. However, they make efforts to ensure everyone can enjoy the beauty of Granada. For those with mobility challenges, Play Granada can arrange a hybrid tour. This custom experience involves a private tour up to the old town using a taxi, ensuring accessibility and enjoyment for all.

In addition, Play Granada demonstrates its commitment to its customers' safety by providing a robust insurance coverage for its tours. The company's public liability insurance covers up to EUR 600,000 in total, with an amount per occurrence set at EUR 100,000. The insurance policy is in effect, with the policy number being N-6.554.136-Q. This coverage provides an extra layer of assurance for customers, ensuring their experiences with Play Granada are not only memorable but also secure.

Updated on: 18/05/2023

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